Support
A dedicated team supports you every step of the way
Implementing a sales enablement platform goes beyond just a tool. Zélit supports you from initial scoping to performance monitoring, ensuring lasting adoption and tangible results.
Our Support
Structured support, from deployment to management
Our teams support you throughout your project to ensure secure deployment, facilitate adoption, and maximize on-the-ground impact.
We work closely with your teams to adapt Zélit to your business challenges and organizational structure.
Kick-off
A clear kick-off to define objectives, use cases, and success metrics. Together, we establish the project's stages, roles, and timeline.
Design
We help you structure your content, information architecture, and user journeys to meet the real needs of field teams.
Deployment
We support the platform's deployment and user onboarding to ensure rapid adoption.
Performance Monitoring
Once the platform is in place, we monitor usage and results to adjust practices and improve long-term performance.
Our services
In-house services to effectively support you
Project consulting and support
Strategic expertise and daily support from a dedicated team of Customer Success Managers (CSM)
Content structuring and organization
We implement a proven methodology to design and optimize the structure of your resources
Onboarding and adoption support
We organize personalized training sessions to ensure your team quickly and efficiently masters the tool
Personalized support and follow-up
Access integrated contextual help in every section of the back-office interface for immediate assistance
Personalized graphic design services
Collaborate with our design experts to create an aesthetic application perfectly aligned with your brand identity
Ongoing support
Benefit from continuous support and over 12 years of experience from our sales enablement experts
Our clients
98% of our clients are satisfied and they're talking about it
The ability to import personalized content benefits every user. The diversity of content types at Galian-SMABTP requires ultra-personalization, now possible thanks to Zélit.
DGA - Galian
FAQ
Learn all about Zélit pricing
Is support mandatory ?
Is the support suitable for all team sizes ?
Do we have a dedicated contact person ?
